Billing

West Houston Radiology billing and account services.

For billing questions please call RPMG at 281.206.9050 during regular business hours or toll-free at 855.833.9516

Patients may also access their account information through the patient portal at any time by accessing the following link:   www.ePayitOnline.com

Our business hours are Monday thru Friday from 8:00am to 5:00pm. Our billing department is closed on all major holidays and weekends.

More information on the billing company can be found here:  www.radpmg.com

  • Attorney’s requesting itemized billing statements with Patient authorizations – please send your request electronically trough ChartSwap, a secure HIPAA compliant health information network
    • Register as a ChartSwap user. This will allow you to send requests electronically for any medical provider on the ChartSwap network
    • Login to the secure ChartSwap system and request records electronically
    • Once your request is approved and fulfilled, you will receive an email notification. Login to ChartSwap and pay for and download the requested records

Sign In Register

  • Patient questions regarding billing – RPMG Patient representatives welcome the opportunity to speak with you about resolving your account
    • Local: (281) 206-9028
    • Toll-free: (855) 833-9516
    • You may also reach us by fax, (281) 206-9045, or email, This email address is being protected from spambots. You need JavaScript enabled to view it.
    • Provide Account # from Statement, including the 4 digit alpha prefix

Notice:

If you had services prior to Dec 22nd, 2012, please call Specialized Collection Systems, Inc.
Account Representatives are available by phone Monday-Thursday 7:30am-6:00pm (CST) and Friday 7:30am-5:30pm (CST)
Contamos con representantes que le pueden asistir en Español.
Tel: (281) 933-1355
Toll Free: (800) 843-7868
Fax: (281) 933-7666

Payment Methods

We accept most traditional methods of payment including cash and major credit cards.

 

Frequently Asked Questions

Why am I getting a bill from a radiologist that I have never met?

The physician radiologists on our bill is a specialist in radiology. He or she is trained to interpret x-rays, MRI, CT, nuclear medicine, ultrasound, and mammograms. Most of the time, the radiologist does not meet with the patient. He reports his findings to the patient’s doctor who ordered the test.

Why am I getting a bill when I have insurance?

You will receive a monthly statement showing the status of the bill until the bill is paid. It will list any insurance payments and your remaining balance. If you examine the bill very closely, you should be able to tell whether your insurance has been billed. If we do not have the insurance information, the statement will have a request for the patient to call our billing office with that information.

How much of this bill will my insurance cover?

Call your insurance company and they should be able to tell you how much of your bill they will cover. You may find more information on the insurance company’s web site or by contacting your insurance provider.