Billing

West Houston Radiology billing and account services.

Our business hours are Monday thru Friday from 8:00am to 5:00pm. Our billing department is closed on all major holidays and weekends.

Payment Methods

We accept most traditional methods of payment including cash and major credit cards.

REQUEST TYPE USE FOR CONTACT
GENERAL BILLING QUESTIONS
  • Ask a billing question
  • Balance Inquiry
  • Status on a claim
  • Make a payment
(888) 268-8448 or
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To make a payment, please visit:
www.justmakepayment.com/whra
LEGAL REQUESTS Requests from law firms for:
  • Itemized bills
  • Affidavits
  • Subpoena for billing records
Please visit:
https://www.chartswap.com/
Helpful tip:
Search by Practice:
Singleton Associates, P.A.
LEGAL REDUCTION REQUESTS Requests from law firms for:
  • Attorney Discount Requests
  • Settlement Notices
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FEE REQUESTS
  • Estimated pricing requests
  • Estimated insurance coverage
  • Estimated patient responsibility
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FINANCIAL ASSISTANCE
  • Assistance in paying your bill
  • Payment plan options
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Frequently Asked Questions

Why am I getting a bill from a radiologist that I have never met?

The physician radiologists on our bill is a specialist in radiology. He or she is trained to interpret x-rays, MRI, CT, nuclear medicine, ultrasound, and mammograms. Most of the time, the radiologist does not meet with the patient. He reports his findings to the patient’s doctor who ordered the test.

Why am I getting a bill when I have insurance?

You will receive a monthly statement showing the status of the bill until the bill is paid. It will list any insurance payments and your remaining balance. If you examine the bill very closely, you should be able to tell whether your insurance has been billed. If we do not have the insurance information, the statement will have a request for the patient to call our billing office with that information.

How much of this bill will my insurance cover?

Call your insurance company and they should be able to tell you how much of your bill they will cover. You may find more information on the insurance company’s web site or by contacting your insurance provider.